Consumer Affairs Office
- Customer Complaint Resolution & Mediation
Consumer Affairs provides consumer complaint resolution, mediation, and referral assistance for both local and national complaints. Let ACS Consumer Affairs Office help you deal with local and national businesses! If you feel that a business did not provide you with services or goods as promised, and they are not willing to work with you, you can file a consumer complaint right here at the Fort Campbell ACS Consumer Affairs office. We will mediate your complaint and do our best to resolve it!
If you feel your consumer rights have been violated, you can file a Consumer Complaint. Contact the Consumer Affairs Office for additional information.
When filing a complaint, please bring in copies of all relevant documents (e.g. warranties, bill of sale, correspondence with businesses, etc.).
- Credit Scores/Reports & Carfax Reports
FREE Credit Scores and Reports: Ever wondered what your credit score is? Have you seen your credit report lately? Identity Theft is real and it can happen to anyone! Our ACS Consumer Affairs Office offers free credit scores and reports as well as help with identity theft.
FREE Carfax Reports: Don’t buy a pre-owned vehicle without seeing the Carfax report! It can save you and your wallet. FREE Carfax reports are available at the ACS Consumer Affairs Office on walk-in basis.
Fort Campbell Staff Judge Advocate (JAG)
Tennessee Department of Consumer Affairs
Kentucky Consumer Protection Division
Federal Trade Commission
Annual Credit Report (Access Your Free Credit Reports)
Individual Credit Reporting Agencies
Federal Trade Commission (Identity Theft Information)
FICO (Understanding Your Credit Score)
OFF LIMITS LIST
Fort Campbell Off Limits List - 14 Nov 2018 (.pdf)
Hours of Operation
|Monday||7:30 a.m. - 4:30 p.m.|
|Tuesday||7:30 a.m. - 4:30 p.m.|
|Wednesday||7:30 a.m. - 4:30 p.m.|
|Thursday||7:30 a.m. - 4:30 p.m.|
|Friday||7:30 a.m. - 4:30 p.m.|
|DONSAs||7:30 a.m. - 4:30 p.m.|
The Army Community Service (ACS) Financial Readiness Consumer Affairs Office (CAO) focuses on improving our client’s personal financial status and their ability to perform as responsible consumers.
CAO provides assistance with consumer complaint resolution and mediation. CAO maintains a database of all consumer complaints and provides clients with complaint history on all local businesses. Consumer Affairs also provides assistance with pre-purchase advice on large purchases, credit reports, and other areas of consumer awareness. CAO encourages consumers to have all contracts reviewed prior to signing. They also provide information on market trends.
Our counselors are here to help with your needs by providing consultations, resources, guidance, and advocacy to all members of the Army Family. Services are provide on a walk-in bases, no appointment is necessary.