Relocation Readiness Program

Hours of Operation

Monday 7:30 a.m. - 4:30 p.m.
Tuesday 7:30 a.m. - 4:30 p.m.
Wednesday 7:30 a.m. - 4:30 p.m.
Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed
Federal Holiday Closed
DONSAs 7:30 a.m. - 4:30 p.m.

Contact

Indiana Avenue
Bldg. 2601
Google Map

Tel:
+1 (270)798-9322

Military DSN Tel:
(312)635-9322

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FC-ACS-Newcomers.JPG

 

Soldier & Family Newcomers' Orientation Brochure (.pdf)

 

Welcome to Fort Campbell Army Community Service Relocation Readiness Program. Moving is a part of life for Soldiers and their Families. The Relocation Readiness Program offers a comprehensive support system to help you and your Family make permanent change of station (PCS) moves as smoothly as possible. The mission of the Relocation Readiness Program is to minimize the stress of relocation by offering information, skills and resources to Soldiers and Families that will simplify the moving process throughout their military career. If Fort Campbell is your first assignment in the Army, please contact us for guidance on your PCS move. We are here to help you!


The following services are provided by the Relocation Readiness Program:

Inbound Services

Automated Welcome Packet – “Plan My Move”

“Plan My Move” is an automated information system designed to provide relocation information on all military installations. Specific information contained in “Plan My Move” are: education, employment, housing, relocation services, support services, medical and dental. Access this web site at www.planmymove.militaryonesource.mil. Military One source web site also provides the following services:

  • Learn how to use and customize the “Plan My Move” Calendar for relocation pre-planning
  • Obtain directories of services and programs with locations and driving directions on installations worldwide
  • Find the facts on entitlements and allowances and calculating out-of-pockets costs
  • Research local community resources including cost of living differentials, affordability calculators, access to rental and home purchase information
  • See Government housing options and floor plans
  • Learn how to choose the right school and how to enroll your child in their new school

Also visit www.militaryonesource.mil for official Military Community and Family Policy (MC&FP) program information, policy and guidance designed to help troops and their families, leaders, and service providers. Whether you live the military lifestyle or support those who do, you'll find what you need!

To learn more about surrounding communities visit www.clarksvillechamber.com and www.hoptown.org or www.christiancountyky.gov..

Welcome Center

ACS Welcome Center is located at 2601 Indiana Ave. Hours of Operation, Monday-Friday 7:30 am -4:30 pm.  Fort Campbell maps, local area maps and directories are available free of charge. Local off post information and MWR activities is available to all military and Families living on and off post. We encourage newcomers to use the Welcome Center to customize their own welcome packet(s).

Soldier and Family Newcomers’ Orientation

The “Soldier & Family Newcomers’ Orientation” is an interactive Family Orientation to welcome and inform newly arrived Soldiers and Family Members of resources available at Fort Campbell. The Soldier and Family Newcomers’ Orientation is a one stop shop for Newcomers information in one location so Newcomers don’t have to drive all over the post looking for information. The Newcomers Orientation is held every Thursday at the ACS Family Resource Center from 8 a.m. - 3 p.m. The Orientation is mandatory for all Soldiers arriving to Fort Campbell and Family Members are strongly encouraged to attend. Representatives from several agencies are present to provide important information for “Newcomers.” Agencies present include Army Community Service (ACS), Family, Morale, Welfare and Recreation (MWR), Chaplains, Better Opportunities for Single Soldiers (BOSS), Armed Services YMCA, American Red Cross, Family Housing On/Off Post,  Education Center, School Liaison Officers, Child & Youth Services, Family Readiness Liaison (FRL) and Medical and Dental. Lunch is included. Childcare is available. Due to limited childcare slots, please contact a Relocation Specialist for the Child & Youth Services Newcomers Kids on Site Registration Form to submit to our office. For more information call +1 (270)798-6313.

Welcome Packets

ACS Welcome Packets are provided to all PCS Newcomers staying at the IHG Turner Army Lodging every Tuesday.  Information included in the Welcome Packets are maps for on and off post, ACS Eagle Information Guide, frequently used telephone listing, ACS Quick Guide, housing information, off limits listing, Child & Youth Services (CYS) information, employment services, Family and Morale, Welfare Recreation (MWR) information and Medical/Tricare information.

Lending Closet

The Lending Closet loans a wide variety of household items to all incoming personnel for up to 30 days. Basic items available to loan include dishes, pots and pans, sleeping mats, folding tables, folding chairs, car seats, irons, ironing boards, toasters, coffee pots, crock pots, baby items, vacuum cleaners, cooking utensils and baking pans.  Major appliances, microwaves, linens and furniture are not provided.  A copy of PCS orders and ID card is required to borrow items from the lending closet. Upon request, items may be extended for additional 30 days. Contact the Relocation Readiness Program at +1 (270)798-0513 or +1 (270)798-6313 for information.  Hours of Operation:  Monday-Friday, 7:30 a.m. to 4 p.m. If you have items you don’t want to take with you to your next duty station, Armed Services YMCA backdoor boutique will accept your donation. Visit www.asymca.org/FortCampbell online.

Individual Counseling

Individual counseling is provided to Soldiers and their Families who are new to Fort Campbell. First Term Soldiers and their Families are encouraged to set up appointments for individual counseling. Counseling will address specific issues and guidance and suggestions will be provided to help resolve problems associated with moving to Fort Campbell. A needs assessment will be conducted first to determine the needs of the individual requesting counseling. A follow up will be conducted to ensure client’s needs have been taken care. The following will be addressed during the counseling:

  • Fort Campbell welcome packet
  • Brief on ACS programs to include Lending Closet
  • PCS  allowances and entitlements
  • Discuss housing options
  • Discuss medical, dental, child care and school/education options
  • Understand in-processing requirements
  • Information obtaining a sponsor

Sponsorship Program

Relocation can be mentally and emotionally demanding, expensive and time consuming. Settling into your new location and your new unit takes preparation time. A sponsor is someone from your new unit who is assigned to assist settling into your new location.

IAW AR 600-8-8, the Total Army Sponsorship Program shall be executed to the fullest extent possible making it mandatory for Soldiers in the rank of Private (E-1) thru Colonel (0-6) and for civilians in grades GS-15 and below to participate in the Army Sponsorship Program. Family members who transition without their sponsor (e.g., deployments, extended training, etc.) will also be offered sponsorship.

Sponsorship Training:  Unit Training.  ACS Relocation Readiness Program conducts unit training upon request and training of the Unit Sponsorship Coordinator.  Training focuses on AR 600-8-8, "The Total Army Sponsorship Program" outlining procedures to complete the DA Form 5434, Sponsorship Program Counseling and Information Sheet, the role of the sponsor before and after newcomers arrive to include sample Welcome Letter, Sponsor Checklist and Needs Assessment Checklist, brief ACS programs and other resources that would be helpful to newcomers, conduct a multiple choice test to evaluate whether Soldiers fully understand the responsibilities of being an appointed sponsor.
Online Training :  There are two sponsorship online training opportunities: atrrs.army.mil   and myhub.militaryonesource.mil.

"The Total Army Sponsorship" training is a mandatory training program implemented to educate appointed sponsors how to effectively sponsor newcomers arriving the unit, installation and community.  Educating and training appointed sponsors helps alleviate and eliminate some stresses associated with constant moving in the military .

Requesting a Sponsor

The Total Army Sponsorship Program (TASP) is now accessible in Army Career Tracker (ACT) to assist Soldiers, Officers, and DA Civilians during the transition to their new installation for assignment.  Commanders now have the ability to guarantee the successful assignment of individuals through the streamlined Sponsorship process found only in ACT.  TASP ensures that incoming Soldiers are assigned Sponsors prior to reporting to their new installation.  Obtaining a Sponsor reduces stress of reporting to a new unit, enhancing resiliency and improving readiness among Soldiers and Family members.  For further assistance, contact TASP Liaison at [email protected] or contact Strength Management at +1 (270)798-5257 or +1 (270)798-5180.

Spouse to Spouse Sponsorship Program

The ACS Spouse to Spouse Sponsorship program will connect new Spouses with information and resources before they arrive at Fort Campbell.   Sponsorship will be provided to all incoming Spouses upon request. The sponsorship program will answer the spouse’s questions and assist in settling in at Fort Campbell.  By connecting the new Spouse to the Spouse already here at Fort Campbell; it will help eliminate some of the stress and make it a smooth transition. In addition to that, the new Spouse will already establish a friendship with the spouse at Fort Campbell who has knowledge of the area and resources available to her.

If you want more information on the “Spouse to Spouse Sponsorship Program” or you would like a sponsor from Fort Campbell, to help you with your transition to Fort Campbell, contact Army Community Service Relocation Program at +1 (270)798-0513+1 (270)798-6313 or email us.

Youth Sponsorship

Youth Sponsorship helps youth relocating to become familiar with the Fort Campbell community. Sponsors are matched to youth according to their gender, age and interest. The sponsors escort incoming youth around the post, school areas, and to the Child and Youth School Service centers. They introduce the new arrival to others within their age grade level and to the various activities. There are "Hail and Farewell" activities for the newly arrived and the soon to depart youth. These social functions assist in making new friends and saying good bye to old ones.  To request a youth sponsor from Fort Campbell please visit the Youth Sponsorship web page or call Child & Youth Services at +1 (270)798-3643.

For more information on Sponsorship Training contact Army Community Service, Relocation Readiness Program at +1 (270)956-2676 , +1 (270)798-6313 or +1 (270)798-0513.

Outbound Services

Automated Welcome Packet – “Plan My Move”

“Plan My Move” is an automated information system designed to provide relocation information on all military installations. Specific information contained in “Plan My Move”; education, employment, medical & dental, housing, relocation services, support services. Access this web site at www.planmymove.militaryonesource.mil. Also available on military one source web site:

  • Learn how to use and customize the “Plan My Move” Calendar for pre-planning
  • Obtain directories of Services and Programs with locations and driving directions on installations worldwide
  • Find the facts on entitlements and allowances and calculating out-of-pockets costs
  • Research local community resources including cost of living differentials, affordability calculators, access to rental and home purchase information
  • See Government housing options and floor plans
  • Learn how to choose the right school and how to enroll your child and child care options

Smooth Move Overseas Orientation

Offered to Soldiers and Families moving overseas. Information provided at the orientation include; PCS process and procedures, finance entitlements, shipping household goods, port call, Family travel, legal assistance for claims and shipment of POV and pets.  Please call our office at +1 (270)798-6313 or +1 (270)956-2676 for more information on the mandatory overseas orientation.

German & Korean Culture Workshop

The German and Korean Culture Workshop provides important information and guidance to Soldiers and Families making a permanent change (PCS) move to Germany and Korea. The workshop focus on the following; geography, climate, government, economy, language, recreation, family life, food, customs and courtesies.
The German workshop is provided on the last Tuesday of each month from 11 a.m. - 12:30 p.m. at the Smokehaus Restaurant located at Gate 10.  The Korean Culture Workshop is held at Cole Park Commons on the 2nd Tuesday of each month from 11 a.m. - 12:30 p.m.. Registration is required by calling +1 (270)798-0513 or  +1 (270) 956-2676

Individual Counseling

Individual counseling is provided to Soldiers and their Families who are departing Fort Campbell due to a PCS move.  Counseling will address specific issues and guidance.  Suggestions will be provided to help resolve problems associated with your PCS and relocation. A needs assessment will be conducted first to determine the needs of the individual requesting counseling. A follow up is conducted to ensure client’s needs were taken care. The following will be addressed:

  • “Plan My Move” packet for military installation you are relocating to
  • Discuss PCS orders
  • Determine  PCS  allowances and entitlements
  • Create and customize a moving calendar with “Plan My Move”
  • Connect with important installation agencies
  • Discuss Housing options and AHRN
  • Understand out-processing requirements
  • Information on obtaining a sponsor at new installation

Needs Assessment Form(.pdf)

Lending Closet

The Lending Closet loans a wide variety of household items to all incoming personnel for up to 30 days. Basic items available to loan include dishes, pots and pans, sleeping mats, folding tables, folding chairs, car seats, irons, ironing boards, toasters, coffee pots, crock pots, baby items, vacuum cleaners, cooking utensils and baking pans.  Major appliances, microwaves, linens and furniture are not provided.  A copy of PCS orders and ID card is required to borrow items from the lending closet. Upon request, items may be extended for additional 30 days. Contact the Relocation Readiness Program at +1 (270)798-0513 or +1 (270)798-6313 for information.  If you have items you don’t want to take with you to your next duty station, Armed Services YMCA backdoor boutique will accept your donation. Visit www.asymca.org/FortCampbell online.

Foreign Language CD & Rosetta Stone

The Relocation Office provides foreign language CD’s for Soldiers and Families to learn the language of the country where they will reside overseas.  Foreign language CD’s are loaned for 30 days and an extension may be granted for another 30 days.  To enquire and enroll for Free online Rosetta Stone (30 language courses to choose from) services, contact the R.F. Sink Memorial Library at +1 (270)798-5729

Hearts Apart (Waiting Families Program)

A support Group is offered to Family Members of Soldiers who are serving an unaccompanied restricted PCS tour or extended temporary duty assignment (TDY). The Waiting Families support group discusses the stresses and concerns of being separated and share coping skills.  Monthly emails are sent to each member of the group with information on ACS calendar and MWR events and activities.  The support group meets quarterly at the ACS building 2601 Indiana Ave.  For more information or to sign up, contact us at +1 (270)956-2676, +1 (270)798-6313 or +1 (270)798-0513.

PCS Checklist

PCS Checklist (.pdf)

Multicultural Services

English as a Second Language Classes and Private Tutor

Classes are held every Monday (Level 1) from 9 a.m. - 11 a.m, every Tuesday (Level 2) from 9 a.m. - 11 a.m. and every Friday (Level 3) from 9 a.m. - 11 a.m. to provide assistance with English as a second language. All Classes teaches basic conversational, pronunciation, listening and reading English. In addition to English Classes, private tutoring is offered to those students needing more one on one help with their English.  Classes and private tutoring are free to all military ID card holders. Limited childcare is available. All children must be registered and enrolled with Child, Youth and School Services (CYSS). Hourly care must be reserved 2 weeks in advanced. 

Citizenship Classes

Citizenship Classes provides information and assistance to Soldiers and Family Members who are anticipating or in the process of acquiring U.S. citizenship. It also explains the process and procedures of obtaining American citizenship, basic history of America, government structure.  Our office can also review N400 forms and N426 Please call to make an appointment. Classes are held on the first Tuesday and 3rd Tuesday of each month from 10 a.m.-11 a.m. Application forms can be downloaded online www.uscis.gov and the 100 Sample Questions can be found on this web site as well.

International Spouse Support Group

The International Spouse Support Group provides information, assistance and support to all foreign-born Spouses. The group normally meets the first Friday of each month from 10 a.m.-11:30 a.m.  However, sometime this schedule could change due to unforeseen reasons. It is very important that you call and reconfirm the date with the Relocation Office.  Activities provided by the International Spouse Group include; Employment Workshops, Arts and Crafts, Cooking Classes, Stress Management Classes, Self Defense Classes,  Money Management Classes, and Culture Adaptation Classes. Monthly emails with information on ACS, MWR, Schools, Employment, Medical/Dental and Events happening on and off Post are distributed to the support group. To sign up for the support group please contact our office at +1 (270)956-2676 +1 (270)798-0513 +1 (270)798-6313 or email [email protected]