Army Community Service
Hours of Operation
|Monday||7:30 a.m. - 4:30 p.m.|
|Tuesday||7:30 a.m. - 4:30 p.m.|
|Wednesday||7:30 a.m. - 4:30 p.m.|
|Thursday||7:30 a.m. - 4:30 p.m.|
|Friday||7:30 a.m. - 4:30 p.m.|
|DONSAs||7:30 a.m. - 4:30 p.m.|
- Warriors in Transition
Soldier and Family Assistance Center (SFAC) services will be tailored and responsive to the needs of the WT and their Families. Most services will be present in the SFAC location in order to maximize the convenience to the WTs and their Families. Other services requiring less than a full-time presence will be brought forward to the SFAC at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff. SFAC sites will provide a warm, relaxed environment where Soldiers and their Families can gather to foster physical, spiritual and mental healing.
The services identified to date to be present or coordinated in the SFAC are:
- Entitlement and Benefits Counseling
- Military Personnel Services, such as ID cards
- Educational Services
- Transition/Employment Assistance
- Social services to include financial counseling, stress management, translator coordination and Exceptional Family Member services
- Travel pay for Family members on Invitational Travel Orders (ITO)
- Substance Abuse information and referral for Family members
- Coordination of Legal and Pastoral Services
Contact your local SFAC Representative for more information!
- Relocation Readiness
Information, Referral and Follow-up (I, R&F) Program
I, R&F supports soldiers, civilians, and their families relocating from installation to installation.
Services include in-processing, out-processing, Permanent Change of Station (PCS), Newcomer's briefings, Sponsorship training, Home buyer, and Re-entry workshops, Welcome packets, worldwide installation information files and Lending Closet are also available.
The Relocation Readiness Program is located at Army Community Service, we provide relocation counseling, guidance and planning services for your next move.
- Family Readiness Group
The Family Readiness Group (FRG) is organized to provide mutual support for a unit's family members. FRG forms the third component of the Army's family support system during deployment. It operates during periods of normal operations, as well, in close coordination with the affiliated unit and, if convenient, with ACS or the Reserve Component Family Program Coordinator's Office. The FRG also serves as an important source of inspiration, training, and support to empower Army families to increase and enhance their self-reliance.
Goals of the Family Readiness Group: To provide an opportunity for family members to mutually support each other, prevent isolation, provide information, help involve families in unit activities, and refer families to community resources when needed.
The two distinct levels of effort of Family Readiness Groups:
- Activated function - The effort is concentrated around events such as pre-deployment and mobilization, deployment, and the immediate post-deployment periods. FRGs provide support to family members and soldiers by offering information on unit activities and meetings, and referral assistance about community resources. Activities during this level are geared toward helping family members prepare for imminent separation, cope during the separation, and to bond with other family members in the unit.
- Sustaining function - There is a reduced degree of interaction between FRG volunteers and family members as well as within the FRG organization. This period occurs mainly during non-deployment periods. During this period, FRGs continue to update rosters of family member addresses and telephone numbers, continue regular meetings between FRG representatives and unit leaders, and, through group meetings or telephone contacts, provide welcoming, sponsorship, orientation, and networking support for new family members and families in crisis or transition.
- Violence Prevention and Education
The US Army Family Advocacy Program is dedicated to the prevention, education, prompt reporting, investigation, intervention and treatment of spouse and child abuse. The program provides a variety of services to soldiers and families to enhance their relationship skills and improve their quality of life. This mission is accomplished through a variety of groups, seminars, workshops and counseling and intervention services.
- Emergency Placement Care Program (EPC)
- Victim Advocacy Program (Domestic Violence)
- Sexual Harassment and Assault Response Program (SHARP)
- FAP education and prevention
- New Parent Support Program (NPSP)
- Support groups and enrichment classes
Contact the Family Advocacy Program Manager to begin!
Sexual Harassment Assault Response and Prevention:
SHARP 24-hour Response Hot Line: 877-995-5247
Victim Advocacy Program
The Family Advocacy Program: Victim Advocacy Services Program provides comprehensive assistance and support to victims of domestic abuse and sexual assault, including crisis intervention, safety planning, and assistance in securing medical treatment for injuries, information on legal rights and proceedings, and referral to military and civilian shelters and other resources available to victims. Victim Advocacy services are available 24 hours a day 7 days a week to Soldiers and Family members
New Parent Support Program
The Army’s New Parent Support Program is a key secondary prevention program within the Family Advocacy Program which falls under the umbrella of Army Community Service. Established in 1995, this voluntary participation program helps Soldiers and Family members who are expecting a child, or have a child or children up to 3 years of age, to build strong, healthy military families. Through a variety of supportive services including home visits, support groups and parenting classes, the NPSP helps Soldiers and Families learn to cope with stress, isolation, post-deployment reunions and the everyday demands of parenthood.
- Army Emergency Relief (AER)
Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.
AER’s Education Program is a secondary mission to help Army Families with the costs of education. The three separate scholarship programs are:
Stateside Spouse Education Assistance Program
• Applicant must be the Spouse or widow(er) of an active duty or retired Soldier and reside in the United States.
• Stateside applicants must be full time students.
• First undergraduate degrees only.
• Active duty military personnel are not eligible.
Overseas Spouse Education Assistance Program Major General James Ursano Scholarship Fund for Dependent Children.
Overseas Spouse Education Assistance Program
• Applicants must be a Spouse of an active duty Soldier assigned in Europe, Korea, Japan, or Okinawa.
• Applicants must physically reside with the Soldier at the assigned location.
• First undergraduate degrees only.
• Off post students are not eligible.
• Spouses may be part time or full time students.
Major General James Ursano Scholarship Fund for Dependant Children
• Dependent children, stepchildren, or legally adopted children of Army Soldiers on active duty, retired or deceased while in active duty or retired status.
The children of Grey Area Reservists/National Guard are eligible as well.
Scholarship awards will be awarded up to half the cost of tuition. Scholarship awards are based on financial need, as evidenced by income, assets, Family size, and special circumstances.
Applications and instructions are available for all the scholarships on the AER website at www.aerhq.org
- AER Resources and Forms
Calendar, Newsletter and Resources